Notice of Privacy Practices

Effective Date: February 16, 2026

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully. The privacy of your health information is important to us.

Our Responsibilities

We understand that your medical information is personal and are committed to protecting your privacy. Federal and state law require us to maintain the privacy of your protected health information and provide you with this Notice explaining our legal duties and privacy practices.

We will notify you promptly if a breach occurs that may compromise the privacy or security of your information.

We reserve the right to change our privacy practices and update this Notice as permitted by law. Any revised Notice will apply to all health information we maintain and will be available upon request.

How We May Use and Disclose Your Health Information

Treatment

We may use and disclose your health information to provide, coordinate, or manage your dental care and related services.

Payment

We may use your health information to bill and collect payment from you, insurance companies, or other third parties.

Healthcare Operations

We may use your information for quality improvement, staff training, credentialing, licensing, and other healthcare operations.

With Your Authorization

Any other use or disclosure of your health information will only occur with your written authorization unless otherwise permitted or required by law.

Family Members and Friends

We may share relevant health information with family members or others involved in your care when appropriate and consistent with your wishes.

Appointment Reminders

We may contact you by phone, voicemail, text message, email, or mail regarding appointments and treatment reminders.

Required by Law

We may disclose your information when required by federal or state law, including public health reporting and compliance with government agencies.

Additional Permitted Uses

• Public health activities
• Victims of abuse or neglect
• Health oversight activities
• Judicial and administrative proceedings
• Law enforcement purposes
• Coroners and medical examiners
• Organ and tissue donation
• Workers' compensation
• National security and military activities
• Business associates performing services on our behalf

Your Rights

• Request access to your health records.
• Request corrections to your health information.
• Request restrictions on certain disclosures.
• Request confidential communications.
• Receive an accounting of disclosures.
• Receive a paper copy of this Notice.
• File a complaint if you believe your privacy rights have been violated.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact our Privacy Officer.

Privacy Officer: Tony Manderschied
Phone: (800) 605-3437
Email: [email protected]
Address:
1800 W. Loop South, Suite 2000
Houston, TX 77027

You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.